Protege / FAQs
At Protege, we provide compassionate and professional psychological therapy to help you navigate.
Online therapy allows you to connect with a licensed therapist through video calls, messaging, or phone sessions, offering convenience and flexibility.
Therapy can help with emotional struggles, relationship challenges, stress management, and more. If you’re unsure, an initial consultation can guide you.
We provide individual therapy, couples therapy, family counseling, stress management, and more.
Yes, you can select a therapist based on your preferences, such as gender, approach, or specialty.
You can book an appointment through our website by selecting a therapist and choosing a time that works for you.
Most sessions are 45 to 60 minutes long, but this may vary depending on the therapist and type of therapy.
You can reschedule or cancel within [insert cancellation policy timeframe] through our platform or by contacting your therapist directly.
Yes, as long as you have a stable internet connection and are in a location where your therapist is licensed to practice.
Session prices vary depending on the therapist’s experience and specialty. You can find specific pricing details once you have completed the assessment.
We recommend checking with your insurance provider to see if they cover online therapy. Some therapists may accept insurance or provide invoices for reimbursement.
We accept credit/debit cards, PayPal, and other secure online payment methods.
Refunds are available only under specific conditions, such as technical issues preventing a session from happening.
We do not offer a money-back guarantee, but if you’re unsatisfied with your therapist, we can help you find a better match.
If your therapist cancels, you will be given the option to reschedule or receive a credit for a future session.
You can use a computer, tablet, or smartphone to access sessions through our secure platform.
If you have connection problems, try refreshing your browser or reconnecting. If issues persist, contact our support team.
Yes, we use encrypted technology to ensure your data remains private and secure.
Absolutely. We encourage finding a therapist who best suits your needs.
Yes. All sessions are private and adhere to strict confidentiality guidelines.
Yes, therapists must follow the laws of their licensed regions. Some restrictions apply based on your location.
If you’re in immediate danger, we recommend contacting local emergency services or a crisis hotline. Our platform is not for emergency interventions.
Online therapy allows you to connect with a licensed therapist through video calls, messaging, or phone sessions, offering convenience and flexibility.
Therapy can help with emotional struggles, relationship challenges, stress management, and more. If you’re unsure, an initial consultation can guide you.
We provide individual therapy, couples therapy, family counseling, stress management, and more.
Yes, you can select a therapist based on your preferences, such as gender, approach, or specialty.
You can book an appointment through our website by selecting a therapist and choosing a time that works for you.
Most sessions are 45 to 60 minutes long, but this may vary depending on the therapist and type of therapy.
You can reschedule or cancel within [insert cancellation policy timeframe] through our platform or by contacting your therapist directly.
Yes, as long as you have a stable internet connection and are in a location where your therapist is licensed to practice.
Session prices vary depending on the therapist’s experience and specialty. You can find specific pricing details once you have completed the assessment.
We recommend checking with your insurance provider to see if they cover online therapy. Some therapists may accept insurance or provide invoices for reimbursement.
We accept credit/debit cards, PayPal, and other secure online payment methods.
Refunds are available only under specific conditions, such as technical issues preventing a session from happening.
We do not offer a money-back guarantee, but if you’re unsatisfied with your therapist, we can help you find a better match.
If your therapist cancels, you will be given the option to reschedule or receive a credit for a future session.
You can use a computer, tablet, or smartphone to access sessions through our secure platform.
If you have connection problems, try refreshing your browser or reconnecting. If issues persist, contact our support team.
Yes, we use encrypted technology to ensure your data remains private and secure.
Absolutely. We encourage finding a therapist who best suits your needs.
Yes. All sessions are private and adhere to strict confidentiality guidelines.
We securely store minimal necessary data in compliance with privacy laws.
Yes, therapists must follow the laws of their licensed regions. Some restrictions apply based on your location.
If you’re in immediate danger, we recommend contacting local emergency services or a crisis hotline. Our platform is not for emergency interventions.
At Protege, we provide compassionate and professional psychological therapy to help you navigate life’s challenges.
1001 Wilshire Blvd. Suite 1382 Los Angeles, CA 90017
(213) 660-6587
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